Viking · Chicago, IL

Dishwasher Repair

Circulation and drain pumps, inlet valves, spray arms, door latches and control boards — the faults behind standing water, a cycle that stops halfway and glassware that comes out worse than it went in.

A dishwasher pulled out of its cabinet with the lower access panel removed, exposing the circulation and drain pumps, the corrugated drain hose and the wiring harness

How it gets described on the phone

  • Water left standing in the sump when the cycle has finished
  • Programme stopping partway with the panel lit and nothing turning
  • Film on glassware that wipes away wet and comes back every wash
  • Hum or grind from under the tub with no water moving through the arms

What gets tested on the visit

  1. Sump, filter and drain path cleared and inspected before any pump is condemned
  2. Drain pump and circulation pump tested for winding resistance and for actual flow
  3. Inlet valve and fill volume timed across a complete cycle
  4. Spray arm rotation and jet pattern with the racks out
  5. Door latch, switch and gasket, since a cycle that stops partway often stops because the door told it to

Standing water at the end of a cycle is a drain problem, and a drain problem is a blockage far more often than it is a pump. The trap, the filter and the hose loop get checked first because they are free to check and they are usually the answer. A pump gets replaced when it has been shown not to move water, not because the machine is not draining.

What repairs cost

Ranges, not a price list

Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.

Typical parts-and-labour ranges for this equipment. The figure you are given before the work starts is a firm one for your appliance.
RepairTypical range
Igniter or burner assembly$180 – $420
Oven thermostat or heating element$210 – $430
Refrigeration fan or defrost system$270 – $700
Dishwasher pump or control$200 – $390
Control board or touch panel$460 – $700
Compressor or sealed-system repair$1,390 – $3,060

For comparison: $6,910 – $16,520 for a comparable Viking replacement, before installation. That is the number the repair is worth measuring against, and it is why most of this equipment is worth repairing.

Reviews

On dishwasher repair

5 out of 5 across 563 reviews

  • The door fell open instead of easing down, which with a heavy custom panel is a real nuisance. A tension cable had snapped. He replaced both sides and set them so it stays where you put it.

    Casimira Q. · West Ridge

  • Standing water at the end of every cycle. Something had worked its way into the pump housing and jammed it. He cleared it, then checked the drain loop under the sink was still correct.

    Marcelina R. · Rogers Park

  • Water was seeping out at floor level onto old hardwood, which is what worried me most. The door seal had shrunk in the corners. He replaced it and dried out under the toe kick properly.

    Ianthe B. · Andersonville

Book it

Describe the fault to someone who has met it

$89 flat to attend and diagnose, credited against the repair once you approve the price. On site 8:00 am – 8:00 pm, seven days; dispatch answered 24/7.