Contact
Two ways in, and no third
Two ways to reach us and no third. The phone gets you a person, and the booking page gets you a slot without waiting on hold — there is no contact form on this site and no email address, because a fault description typed into a box and answered a day later helps nobody.
Have these to hand and the call takes two minutes
- The model and serial number, which are on a plate behind the kick panel, inside the door frame or on the back of the appliance
- What the appliance is doing now, and what it was doing differently a week ago
- Any code the control has shown, exactly as it appeared
- The building, if it is a high-rise — freight elevator and insurance paperwork are sorted before the visit, not at the door
Hours and coverage
- On site
- 8:00 am – 8:00 pm, seven days
- Dispatch line
- Answered 24/7 — overnight calls are logged and slotted first thing
- Service call
- $89 flat, credited against the repair once approved
- Neighbourhoods
- Andersonville · Edgewater · Rogers Park · West Ridge